> The main [aspect of industrialization] is a clear separation of producers, who design and make products for an anonymous group of potential clients, and consumers who choose from pre-existing products on the market. [ . . . ]
> [Custom works of craftsmanship] lead to products optimized for a specific consumer’s need, whereas industrial products are made for a large and anonymous market.
The author argues that the market's information asymmetry leads to scientists not knowing their tools, whether the tool be statistics or the software that implements it.