Users shouldn't be forced to use nonfree software when interacting with their own government. Every user has the right to control their own computing, and the government shouldn't be forcing you to download and install proprietary software just to take advantage of its services. But when it comes to registering as an agent under the Digital Millenium Copyright Act (DMCA) in the United States, that's exactly what the government expects you to do.

fsf.org/blogs/licensing/you-ca

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