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  1. drak drak

    The CADT Model: https://www.jwz.org/doc/cadt.html — #KDE #plasma devs, please read it.

    Friday, 16-Oct-15 14:02:44 UTC from web
    • mlinksva likes this.
    • clacke clacke

      @drak We do this internally. It's the simplest way for a chronically understaffed support team to deal with more issues than you can handle.

      Friday, 16-Oct-15 15:04:51 UTC
      drak likes this.
    • clacke clacke

      @drak Closed: WONTEVERHAVETIMETOEVENREPRODUCE

      Friday, 16-Oct-15 15:05:32 UTC
    • clacke clacke

      @drak Closed: ENOBLACKSMOKE

      Friday, 16-Oct-15 15:06:19 UTC
    • drak drak clacke

      then I hope you have a way to avoid the downsides. That’s how KDE got the “everything is cool except the little things which count” state

      Saturday, 17-Oct-15 09:41:38 UTC
    • clacke clacke

      @drak The method relies on users having the time to compensate for the lack of time in the support organization. Re-raising issues.

      Monday, 19-Oct-15 07:00:24 UTC
      drak likes this.
    • drak drak clacke

      that’s true, yes.

      Monday, 19-Oct-15 20:01:23 UTC

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